EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 11952 Views
  • 33 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

Alex_M_0-1687766298066.png Alex_M_1-1687766331596.png img-07 copy.png Alex_M_3-1687766544821.png
Alex_M by Star Contributor
  • 25540 Views
  • 15 replies
  • 11 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 539338 Views
  • 0 replies
  • 12 Helpful

i can't upgrade

Even though i have been told i can have an early upgrade every time i try to do it it automatically  takes me to the iphone 14 plus page and i cannot go into samsung phones in the shop pleas help

braet by Explorer
  • 452 Views
  • 5 replies
  • 3 Helpful

EE App not working

EE app not working. Tried uninstall/install, still not working. Just displays a message "Your app is being improved."  Is this a known problem?

Pomvek by Explorer
  • 309 Views
  • 3 replies
  • 1 Helpful

App

My app still not working, I uninstalled it, and installed it again..nothing...