EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

App is broken

Thought I had paid my bill through the app but it keeps saying something went wrong and it is also flashing up when not in use, I have a pixel 6

Re: Unable to get early upgrade, view plans or get an additional phone

hi I’d like an additional phone

Data gifting been down for days now

I have been unable to gift data for days now what is going on?

Trying to make an account on EE

The problem is it says I have to add another service so I select the community and it doesn’t complete the registration

Resolved! Email

How do I change my email address with EE without going in to a store

Payment Authentication

The website keeps presenting error when it asks to authenticate the payment. I tried to do it in different devices, but I still get the same error.

Accounts

How can I see if I have more devices

My SIM only deal

Hi , I'm currently trying to upgrade on my SIM only contract which is out of contract but website will not let me upgrade it expired Nov 2022

Resolved! Upgrade

Why is it telling me I'm not the account holder so I can't upgrade

Linking my mobile to account so i can use the app

Hi, I'm trying to view my account and my bill for the last month and cant see how to do that by logging into my account via the ee website, which I have to say is quite unbelievable, unless of course its user error on my part. So I then tried via the...