Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Im baffled how to print an invoice for the vat !What was wrong with the old app ?
I have just updated the app on my Huawei Y6 and now i can't log in. I have tried deleting both the cache and the data and have also performed a full uninstall and then install. Every time i put in my password the app restarts and asks me for my email...
I can not login into my EE account
Edit: OK, it really was a short-lived glitch. The My EE app is now reporting the correct data allowance. I now return you to your normal programming....----------------------------------------The My EE app said that there were improvements being made...
It does not work online. I cannot gift data via the app or the website. Everytime I call EE i get the same answer - which number would you like to transfer to. There is no comprehension of the fact that having been able to transfer data using the app...
I can’t access my re plan
App update has stopped the app from working for the last 4 hours it's been stuck on the screen that says it's is being improved, the app worked perfect before this update, when things work no need to mess around with them,I'm sure you will have many ...
Hi All,I have mine a my other half’s phone on my account, both pay monthly. Gifting data isn’t working through the app.I can select her number as the number to gift from, but don’t get my number as an option to gift too. This was working until recent...
Why does the Z flip 4 link on the front page lead to an apple page?shop-planned (ee.co.uk)
