Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Is there a live data usage on this app as total free data says 3.7TB so far on my data sim only .
I can't come in to my account to manage it too. Some how each time I try to get to my account managing it gets me to the regarding registration page. I have a simcard but still can't manage it, no top-up, no change pack. It's useless.
So when I check my EE and try to access some features it doesn’t allow me and tells me that only the bill payer has access to. I am the bill payer, the phones under my name and so is the contract
The site layout seems to have changed and I can't find out how to gift data via my laptop. Can someone point me in the right direction?
Since I got my new Pay Monthly SIM (still hasn't arrived), I've been trying to log into the My EE app. It keeps coming up with an error message saying "There seems to be a problem. Sorry, we're having difficulty right now. Try closing the app and com...
i have logged into my my ee account, but it states that i don't have premission's to upgrade etc... but i have logged into my account i don't understand this ami missing something?
It’s showing I have a notification and has done for weeks now. I’ve tried to clear it go into everything and it’s not going. I’ve deleted and resinstalled the app too. I don’t understand and it’s annoying me now. Also I went to report a bug and it’s ...
Why on my profile and where my imei numbers are on my device the number is not showing as mine ?
When I log in it opens on the REGISTER page How to leave this page please
I'm on PAYG and downloaded the new app today. The only thing I use the app for is to view my balances for minutes, texts and data. So it's annoying that these features are not included within the new app, therefore making it useless for my requirem...
