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Dara

Sassygair
Visitor

‎27-05-2023 07:23 PM

I need to transfer data to my daughter and can’t since you’re app is down… in a weekend.. not the best choice of time . Why cudnt up grade be done during the night… no happy

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎27-05-2023 07:34 PM

Hi @Sassygair 

Have you tried logging into your online account?

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Leanne_T
EE Community Support Team

‎28-05-2023 07:21 AM

Morning @Sassygair 

Thanks for coming here. 

Can you try deleting the app, then going to your app/play store and redownloading the My EE app. 

Does this work for you? 

Leanne.

0 Helpful