Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Why has the new app taken away my ability to top up my sons phone attached to My EE account. It was never a problem until the **bleep**ty recent updates came out
My app is screwed and I need to gift data …. This is a complete shambles and my children are abroad and can’t use their phones! What is going on
Hi all, Was getting no where with complaining about the app so contact the CEO office. Im not hopeful they have this issue listed on their priority list -I get the impression they don't care. I do not wish to leave EE given the network is the best fo...
Just swopped BT to EE and tried to see what my account is and gave up as it kept coming up do I want to leave.At this rate thinking of doing it
Heeeeeelllppppp pleasemy ee perks account has been deactivated! And I’ve tried to register again and says I’m already registered with my work email!how can I get my nhs discount code to upgrade with the 20% discount soooo frustrating!! Please anyone ...
I get an "Oops something went wrong" error on the following features:1. Attempting to view itemised bill2. Attempting to change account permissions3. Any kind of upgradeIt is just me? Or is this a known issue?
There have been many posts on this, and I see the problem still exists. I log in to look at my account, pay bill etc, and I am directed to a REGISTER page, where it asks me to add a new device and there is a space to enter the number. I DO NOT WANT T...
Don’t know about others but the new EE app on iPhone is almost unusable. When it loads it just freezes for up to 30 seconds and trying to navigate around, it frequently won’t scroll. The new app also does less than the previous one, so why change it?...
I currently have several lines on my account and can gift data between the accounts as expected.I've just purchased a new SIM Only "No Frills SIM 1GB" for my son to use in his phone. This SIM is on the same account as my phone and it's under my name ...
