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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 14006 Views
  • 33 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 27162 Views
  • 15 replies
  • 14 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 562079 Views
  • 0 replies
  • 12 Helpful

Urgently

I did change my payment date on the 13of January  for month December payment how I found if my payment was change date please 

Pavlina1 by Investigator
  • 299 Views
  • 1 replies
  • 0 Helpful

Hello there

EE keep insisting I link an account, so I'm just posting here so it hopefully goes away.

DocNB by Visitor
  • 316 Views
  • 2 replies
  • 2 Helpful

Cant add service to ee account

Hay all I am struggling to add my ee mobile number to my account. Anyone run into the same issue or know what is going on? It just says it can't add at this time try again later but layer same thing.. 

TechSlugz by Investigator
  • 451 Views
  • 3 replies
  • 0 Helpful