Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I can't purchase anything as my account isn't linked but it wont let me link my account without visiting the community
The app is always telling me that there are 2 notifications but there are never any. How do you get rid of the [2] notification? I have searched through the app and there is neither any notification awaiting me nor a way to get rid of this.
This has been an issue for more than TWO YEARS.The only solution is to leave EE... but without access to your account, you can't even do that.No way to get a PAC code, no way to keep your number.If you order a brand new sim, with a brand new number.....
Hi Folks,I have 5 numbers on my account. Currently, when i open the EE App, it defaults to my old man’s number. Can i change it to default to mine?Also, is there a facility to give names to the numbers? I’ve just moved over from Virgin and their app ...
Whats happened to the EE app??? Have you been hacked? Most companies do update/upgrading work behind the scenes first the issue the update. Not switch the app off to update it???
Is there a live data usage on this app as total free data says 3.7TB so far on my data sim only .
I can't come in to my account to manage it too. Some how each time I try to get to my account managing it gets me to the regarding registration page. I have a simcard but still can't manage it, no top-up, no change pack. It's useless.
So when I check my EE and try to access some features it doesn’t allow me and tells me that only the bill payer has access to. I am the bill payer, the phones under my name and so is the contract
