My EE, great !!!! Can't gift data to my stranded 17 year old after fi finishing

Deano07 · ‎24-06-2023

Deano07 · ‎24-06-2023

So ....

EE site down, and can't gift my stranded 17 daughter some data after finishing work to contact the person who has arranged to pick her up - as I'm in work !!!

Best mobile provider??????????

Alex_M · ‎24-06-2023

Is her EE number under the same account as yours?

Why exactly will it not let you gift data?

Thanks,

Alex

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bristolian · ‎24-06-2023

You don't need data to make a voice call or send/receive text messages.

Deano07 · ‎24-06-2023

It won't let me access my account because it keeps saying that it's making last minute adjustments...

Deano07 · ‎24-06-2023

You do to use WhatsApp, email,etc...

James_B · ‎25-06-2023

Hi @Deano07,

What is the full error message you see when trying to log in to My EE?

James

Deano07 · ‎25-06-2023

Hi James B

It's just a page that says "your app is being improved ".

I tried to use it about a week ago, and it said the same then.

It's still the same today

James_B · ‎25-06-2023

Hi @Deano07,

If you search My EE in your app store, is there an update available?

James

Deano07 · ‎25-06-2023

No..

It just says that the app is being updated