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MyEE app been updating for 3 days now

IamBakr
Visitor

‎24-06-2023 05:04 PM - edited ‎24-06-2023 05:07 PM

I've not been able to login to MyEE for 3 days now, just getting the "we are updating" message.  

 

Screenshot_20230624_170508.jpg

 

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎24-06-2023 07:26 PM

@IamBakr  Try clearing your device cache and uninstalling and reinstalling the app. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Alex_M
Star Contributor
Star Contributor

‎24-06-2023 07:30 PM

Hi @IamBakr,

Have you tried deleting and re-installing the app?

You can text APP to 150 for a link to download again.

Thanks,

Alex

 If I solved your issue, please click the solution button below!
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 To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a live chat.
Useful Links: My EE | Live Chat | Bills | Usage | Network Coverage Checker | Abroad | APN Settings | PM
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