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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 10868 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 24416 Views
  • 15 replies
  • 11 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 518989 Views
  • 0 replies
  • 12 Helpful

Complaint can someone call me after 5pm

Please look at my past calls to ee with regards to service internet connection and Data. I was promised a call back when I received a replacement sim card to see if it corrected the issues I've been having. Never got a call and issues are still ongoi...

EE Account holding

I recently have made an EE account, then suddenly it says you are not the account holder of this account and i’m having issues because i am trying to get Data And credit.

Help please? Data transfer

How do I transfer data to another mobile on my account  (I have three mobiles on my account) when the app is currently being worked on as it is now? 

John739 by Explorer
  • 461 Views
  • 3 replies
  • 0 Helpful