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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 614041 Views
  • 0 replies
  • 13 Helpful

Resolved! Up grade

Hey..Just wanting to no when I'm due a up grade..ThankRachele

Can't link sim to account

I bought a pay as you go sim card. Registered a new EE account but I can't link my sim via desktop and mobile app. After some research, I know this is an ongoing issue for weeks now,  but I am in a foreign country (USA) now and I can't make internati...

Bingo232 by • Visitor
  • 1266 Views
  • 4 replies
  • 1 Helpful

Direct debit

Trying to update my monthly payment but it ask me for account number and sort code. I bank with Starling so not an option! Thank you in advance for any help 

Cathbro by • Investigator
  • 642 Views
  • 2 replies
  • 0 Helpful

Resolved! App not linking

I just got my pay as you go SIM card, and my number has just been brought over from Three today.  I am trying to link my phone to the EE app so I know how much data I have etc and for when I need to renew the pack next month.  It’s saying it’s linked...

Resolved! EE apps account

My daughter forgot her EE apps account username and password, and thus is not able to login.  Is it possible for me to register for her under my account, so that I could manage 2 phone numbers with my own account?   Thank you.

Winni by • Visitor
  • 589 Views
  • 1 replies
  • 2 Helpful
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