EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 14233 Views
  • 33 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

Alex_M_0-1687766298066.png Alex_M_1-1687766331596.png img-07 copy.png Alex_M_3-1687766544821.png
Alex_M by Star Contributor
  • 27386 Views
  • 15 replies
  • 14 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 563357 Views
  • 0 replies
  • 12 Helpful

App not workimg

When is the bloody app gonna be working what a **bleep**ing joke if it is not working by Tuesday next week I am cancelling all my contracts 

Chanell9 by Visitor
  • 319 Views
  • 1 replies
  • 0 Helpful

New app

I have been trying to access the app but for two days it came up with its being updated. Eventually i uninstalled and tried to install the new "improved " app but after downloading it fails to install. For a communication company EE is terrible at co...

Captjim by Visitor
  • 519 Views
  • 1 replies
  • 0 Helpful

When you'll fix the app ?

Hey EE Team as a mobile provider you are obliged to answer and help people. What a heck is going on with the app? People pay you horrendous bills for this rubbish service. Answer!!

Cammy82 by Visitor
  • 399 Views
  • 2 replies
  • 1 Helpful