EE app and website

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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! EE login is not showing any details

I have joined EE and im all setup ok and connections, data, etc all good. However when I login to my online EE account, I cant see any details about my contract. Do i have to somehow associate my mobile number with my online account?

Feedback

EE,Please redesign your site, it's horrible to navigate and sometimes just says it can't load a page or whatever; while I was upgrading it actually wiped my basket while trying to get to the card details and took about 4 attempts to actually get it ...

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Resolved! App is undergoing an update

How long is soon before its available, or has it been down sometime and we have no idea, normally I would expect a maintenance window that was known.....

My EE App on Android is so unreliable

Is anyone finding the app so frustratingly flaky? I have my two kids on my account with very little mobile data and I have more data than I need so often gift data but it can take several shutdown and restarts of the app to display what I need to be ...

Resolved! Re: Can i register 2 sim cards on to 1 account?

I'm trying to do the same thing. My daughter and I are both on PAYG accounts. I don't see "A/C Settings" under my account page. Where can I add her as a second number?

When will my EE app be up and running?

Customer Service change, and problem

When i call 150, The number activates me an option to press a number and sends my phone a text message link? Why cant i speak to their representatives anymore ????thanks in regardsjax

Drag factor in trying to sign into the EE app

If always find it difficult to log into my account via the app,it drags,sticks,freezes,and i have an flagship phone,my friend and sisters have the same problem,they end up giving up

Resolved! EE app has stopped working with latest Android update

My Android phone (Android 13, Pixel 6 phone) required an update and a restart yesterday and now the EE app won't open and I get constant (every 20 secs or so) notifications flash up that the EE app isn't responding and needs to close. Further restart...

EE app and website

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