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How to transfer data when the re app is down

Vennwood
Skilled Contributor
Skilled Contributor

‎20-09-2023 08:33 AM

I have 20gb of data but my wife is running out I normally gift her 1gb to tide her over however the EE app is down for updating 

how can I gift data as I don’t want to pay for it 

0 Helpful
4 REPLIES 4
Katie_B
EE Community Support Team

‎20-09-2023 10:55 AM

Hello @Vennwood . 

Have you been able to try logging in to your My EE online rather than the app to complete a data gift?

Katie

Vennwood
Skilled Contributor
Skilled Contributor
In response to Katie_B

‎20-09-2023 11:16 AM

Hi Katie

No success with either but now sorted with one of your colleagues 

0 Helpful
Katie_B
EE Community Support Team
In response to Vennwood

‎20-09-2023 11:18 AM

Thanks for letting us know @Vennwood. 

Katie

0 Helpful
Ab118
Visitor

‎20-09-2023 11:23 AM

I've just had to use my laptop to gift data to my wife, app is down but you can still do it on the normal website. 

0 Helpful