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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 590255 Views
  • 0 replies
  • 12 Helpful

accessing the ee app

I have been with ee for two weeks and so far had no luck in accessing the app to view the account etc.  It keeps closing down.  It shows a profile but nothing else.  I have been to two ee branches and they have no idea what is wrong.  One branch sugg...

woodyowl by Contributor
  • 879 Views
  • 12 replies
  • 0 Helpful

Resolved! Re: How can I view my recent call history on EE

Re: How can I view my recent call history on EE 2020, the option to display?The below is from ee and doesn't work option not at the bottom of screenHello, on the main screen under your allowances you should see the view itemised info tab.Any help wou...

Dave7595 by Investigator
  • 45744 Views
  • 21 replies
  • 14 Helpful

Hi fairly new to EE,

Hihave been with EE for over a year;I must say i am disappointed with the help line which tries to sort out problems with text messagesif you want to talk with a human you are faced with an agonising long wait with on hold music,, I gave up.Also I ha...

Ray00 by Investigator
  • 475 Views
  • 3 replies
  • 0 Helpful

App

 what is going on? I've recently joined EE signed up to the app and I've had this for like a month, I've tried deleting cache and data like 1 post I saw mention it's still doing it, surely the app hasn't been down for this long for maintenance? And i...

Screenshot_2023-07-07-17-19-55-11_bc15f63c41a0c6fb199a22eda058b64b.jpg
Troyg94 by Visitor
  • 326 Views
  • 1 replies
  • 0 Helpful

Worst app and website ever

I can’t understand why it’s so difficult to find the add ons I need. EE talks about its add ons and I’m willing to spend money on them but I’m going round in circles on the app and website completely unable to find the mentioned packs. The app and we...

Not the registered account holder

after setting up my Apple Watch to my new upgrade phone, my EE app is stating I am not the account holder? The contract is in my name so I don’t understand why this comes up

Jmc031 by Visitor
  • 324 Views
  • 1 replies
  • 2 Helpful