Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
the data usage on my phone is different from my upgraded plan
Hi, When I click the see upgrade options button on the EE website it just takes me to a page which says "sorry we couldn't find that page, please try one of the following links". No way of navigating through any upgrade links work? Screenshot attach...
I have an envelope in post today without my name on it to send a device back I sent my trade in back weeks ago
Hello
I have just added another line to my account. I cannot access the parental control on data because it’s telling me I have to be the account holder. I’m the account holder of both lines
Hi, I've been trying to do an early upgrade on my phone - I'm quite prepared to pay the early upgrade fee because I'm an impatient soul and want the new Samsung as soon as it comes out. Every time I have tried, I get to the My Shop page, click on the...
Is the online help chat down? I cannot seem to connect to anyone and on some pages there is no link anymore? Regards, Rob
