Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I have just received a text message from a family member regard an EE link?Is this spam ?
Hi,i’m experiencing problems gifting data to my other device as there seems to be no option where i can gift data on the new app.Does anyone know how to fix this, or where i can gift data to my other device?Thanks.
Hello, The mobile banking app and computer will not allow me to change my settings. It says "These settings are managed by the bill payer. You'll need to ask them to make any changes". i am currently the bill payer, how do I get this unlocked?
Hello,I can’t seem to find an option to chat online to a EE representative? Help
Im trying to print my 2 last bills. I cannot find them on the new website layout. Thanks
Ive just purchased the nrw samsung watch on pay monthly and im trying to set up my ee account. But i dont have a mobile number or broadbandaccount number to set up. Does this mean im unable to see my monthly bills ect.
Hi I no longer have access to my email address that I used to create my account and have to go through my sons which I added to it. How do I update my email please
Why can't I see all numbers on my plan
Hello out there, I am with bt/ ee. EE for my texts, calls ,and emails. I cannot for the life of me find where to start to access any of these things!! Can someone please help before I go crackers. Thank you.
