EE app and website

Website issues

Has the website been changed? It keeps asking me to link my accounts? The lines I have been linked for many years? Whats going on?

EE Perk - NHS

When I log into my EE perk, it says that my account has been deactivated… How do I reactivate it!?

EE App

It’s useful 

Wait time of 2 hours? Is this a joke?

Trying to raise an issue in the app and been given a wait time of 2 hours. Is this normal for EE?Also been kicked off the app twice and now cannot connect to the open issue I'm waiting to have resolved.    

Log in

Really annoying because in order to log into the EE app I have to re register & create a PIN on the normal website nearly every time…surely this is a bug ?

Ee

Good

Hi fred

Trying to link SIM to account after transfer from Plusnet

Hi, I'm trying to link my SIM to my account but I'm getting:"We were unable to generate a passcode. Please try again later"I'm on a pay monthly SIM, recently transferred across from Plusnet mobile. Phone can make calls and receive texts.Any thoughts?...

Returning a device

I had to return a device last Wednesday as the package I received was. a downgrade from what I had previously not because of the device. Now I was told it would take 48hrs max initially, to return and then I can upgrade again but this did not happen ...

hello

hello