19-09-2023 10:14 AM
Hi, I want to cancel my contract. What should I do? I have lost my job and am currently homeless with no financial support. Please help me.
19-09-2023 10:24 AM
Hi @AZ1978,
Welcome to the EE Community.
I'm very sorry to hear about the problems you're facing.
Please see Problems Paying Your Bill and Available Help | EE for information on what we can do to help.
If you have any further questions, don't hesitate to ask.
James
19-09-2023 10:28 AM - last edited on 19-09-2023 10:34 AM by JeanT
Hi, Please provide an email for communication. It is very difficult to communicate with you.
my email is: **********@gmail.com
my number us: ***********
Regards
[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
19-09-2023 10:31 AM
Unfortunately, my English is not good and it is difficult to read the instructions. Is it possible for you to make a phone call with the help of an interpreter?
19-09-2023 10:44 AM
Hi @AZ1978,
Sorry, we don't offer an interpreter service. Do you have a friend or relative that could speak to Customer Care on your behalf?
James
19-09-2023 10:58 AM
Hi,
No, unfortunately, I don't have anyone. Can you please give me an email to correspond or a number to chat with.
19-09-2023 11:26 AM
Hi @AZ1978,
You can chat with Customer Care online at ee.co.uk/contact-ee/account-billing/mobile-phone.
Hope this helps.
James