SIM CARD

[Gromoslaw80]

Hi brand new SIM CARD can not link IT to my EE acount

[Leanne_T]

Hi @Gromoslaw80 

Thanks for coming here. 

Is the SIM pay as you go or pay monthly? 

Have you had an EE account previously? 

Leanne.

[Gromoslaw80]

Its Pay as you go się not have account previously

[Gromoslaw80]

Did not have account previously 

[Leanne_T]

Thanks @Gromoslaw80 

Have you topped up and started using the SIM? 

Leanne. 

[Gromoslaw80]

Yes

[Leanne_T]

Thanks @Gromoslaw80 

In this case, please call us on 150 and the team can link the account up for you. 

Leanne.