EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 603163 Views
  • 0 replies
  • 12 Helpful

My EE app not working on iPhone and ipad

Hi, my EE app no longer works on my iPhone and ipad. I am unable to sign in and manage my account and I have to access EE web on my pc and that is a little difficult as it keeps crashing. I have twice spoken with technical support and was told it was...

claretfc by Investigator
  • 4114 Views
  • 14 replies
  • 1 Helpful

website account

I joined EE in December and EVERY single time I have reied to log into my account since then it says 'Something went wrong, try again later'  EVERY single time...I would like to know what is going on or is it just a good for nothing website from yet ...

fjKirk7 by Contributor
  • 1374 Views
  • 11 replies
  • 4 Helpful

Re: Can’t login

10 days since reporting the issue and weeks since the issue first arose and still nothing. Tech keep telling me the same thing. Useless.

Ggoode by Valued Contributor
  • 582 Views
  • 7 replies
  • 1 Helpful

Ee a mightmare

Why is the app never working .for months now I e had to pay my bill by icking on pay someone else's bill, now the browser dont even work what is happening to ee .I've uninstalled restalked cleared cache done everything possible none of it works irs s...

Somone else using my email for EE account

Hi, someone has set up an EE account with my email. This happened probably a year ago & i was assured it was sorted.I am an EE customer but dont use this email address with my EE account.I dont believe its a scam, seems more like a typo. I could see ...

nth1 by Explorer
  • 1398 Views
  • 8 replies
  • 0 Helpful

Chat

Where has the live chat went, it was the easiest way to get in contact with ee. This company is a joke.

Why is the EE site SO undeservedly bad?!

Seriously, this website is one of the worst I've ever seen, especially for a company that brags so much about it's awards won, and even more so when almost EVERYTHING says to "do this online" - WE CAN'T!!!!!!I don't think I've ever seen a website tha...

Wilderness2k by Established Contributor
  • 3882 Views
  • 25 replies
  • 33 Helpful

error

I am receiving a error code as follows00-4b42c1b05d4920f3dadaced19ec7a737-80fa51a22dd31b8b-00when trying to add a card.also how doing delete a old CC on my account