EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! I would like to up my spend cap please for this number i am calling from

Resolved! Phone call

I know every phone call is recorder....I need a copy of 1 of my calls pls it's very importantThanks

How do i gift my son data abroad.?

In the middle of placing an order, MyEE shut for maintenance

Super-infuriating! I was placing an order for three products - I had one new sim in my basket and was just about to upgrade two existing plans. Now the site and the app are down and the sale ends today - only 40 mins until midnight - the end of the...

Registering device on EE app

Hi, I'm trying to register my mobile on the EE app. I get to the verify email stage, and it says a link will be sent to my email to use within 30 minutes, but there is nothing in my inbox or junk. My email address is definitely correct. I'm stuck and...

Can’t upgrade online

My contract ends on the 25th of Feb 2024, 150 tell me I can upgrade anytime but the app says that I can’t upgrade now. Anybody experienced this?

Afternoon i can't get on my app to pay my bill as they have cancelled my contrac

How Long?

Anyone know how long the app and website going to be down for? It seems like everytime I have tried to get on them recently they are always down for maintenance? Thanks

EE mobile website down

Anyone else experiencing this if so, anyone know when it's fixed

Give my son access to manage his device?

I have 2 sims on one family plan that I pay for, one for me and one for my son. My son wants to manage his device settings, but I don’t want to give him full access to my account. Is there a way to give him access to manage his device settings withou...