Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Trying to link my numbers and it’s saying already linked. Tried reinstalling.
Hi,I got a new PAYG sim card, when I try to link this sim on the app or website I get an error, to try again later.
I’ve tried to change my plan online to reduce my monthly cost by £9. An EE member of staff told me this could only be done online. When I press confirm plan it doesn’t work. Has anyone else had this or know how to resolve this issue?
Hello. I have just installed the app. The numbers of my 3 sims are all listed, but I can't find out how to data gift from one to another. Only one of the three phones is a smart phone. The others just do calls and texts.Please can somebody help?Thank...
I am unable to access my account
If you’re having trouble with the app or cant gift Data ? Try uninstalling the app and then reinstalling it. It works for me ..
