Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi brand new SIM CARD can not link IT to my EE acount
Nice speed
This is the third month in a row I am having trouble paying my bill online - each time I want to pay, I get "Something´s gone wrong" - I switched from Chrome to Edge, but still the same message.I don´t have the time to check every few hours - the las...
I can’t link my broadband online it keeps saying “error on our end”. the my ee app ain’t working and keeps saying I’m not the account holder and I can’t seem to fix this.
Anyone else having issues gifting data?I've been trying on & off for 24 hours to gift data to my children. The app and website say they have trouble connecting to the server and to try again or contact them. I'm currently 25 minutes into a supposed 4...
The app and online services have been absolutely shocking today, my phone line was disconnected due to having £75 outstanding in the bill, which I was trying to pay today, couldn’t do it on the app, couldn’t do it online, was told I couldn’t do it by...
