Issues connecting broadband to EE account

[Amyvv]

I have tried to connect my broadband to my EE account (mobile came first) and when I go to connect I get an error page. I have tried on my PC and on my phone through the EE app. 

[Katie_B]

Hello @Amyvv. 

Welcome to the community. 

Is your home broadband with EE active?

Katie

[Amyvv]

Yes, active and connected

[Katie_B]

Thanks for getting back to me @Amyvv. 

What error are you seeing?

Katie

[Amyvv]

It says code 500?

[Katie_B]

Hi @Amyvv. 

If you continue to see this error code I'd recommend speaking with our technical care team. 

The team can also help add your broadband to your EE account. 

Katie

[DWW98]

I am with BT but  just changed to EE and today changed from bt to ee with mobile.

Just deleted 100 messages from community which I dont want.

How do I stop them from coming

[Katie_B]

Hello @DWW98. 

Are your emails coming from the BT Community?

Katie

[DWW98]

Yes i think so

I have tried to unsubscribe

[Katie_B]

Hi @DWW98. 

You can find how to delete your BT Community account by visiting this page HERE. 

Katie 🙂