Skip to main content
Forum FAQ's

EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 589876 Views
  • 0 replies
  • 12 Helpful

Resolved! Old email

I've had to create a new account, I cannot logon to my real account as I have no access to my old email address and do not have the password. How can I get access? I have my phone here but cannot register it to a new account as it is already register...

Lee3152 by • Explorer
  • 584 Views
  • 3 replies
  • 0 Helpful

Resolved! Phone call

I know every phone call is recorder....I need a copy of 1 of my calls pls it's very importantThanks

Spener88 by • Investigator
  • 486 Views
  • 1 replies
  • 1 Helpful

Registering device on EE app

Hi, I'm trying to register my mobile on the EE app. I get to the verify email stage, and it says a link will be sent to my email to use within 30 minutes, but there is nothing in my inbox or junk. My email address is definitely correct. I'm stuck and...

J0nes1 by • Explorer
  • 412 Views
  • 3 replies
  • 0 Helpful

Can’t upgrade online

My contract ends on the 25th of Feb 2024, 150 tell me I can upgrade anytime but the app says that I can’t upgrade now. Anybody experienced this?

Laeds by • Visitor
  • 349 Views
  • 1 replies
  • 0 Helpful

How Long?

Anyone know how long the app and website going to be down for? It seems like everytime I have tried to get on them recently they are always down for maintenance? Thanks 

LauraC859 by • Investigator
  • 462 Views
  • 3 replies
  • 0 Helpful
Top Helpful authors
More