EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 589923 Views
  • 0 replies
  • 12 Helpful

Registering device on EE app

Hi, I'm trying to register my mobile on the EE app. I get to the verify email stage, and it says a link will be sent to my email to use within 30 minutes, but there is nothing in my inbox or junk. My email address is definitely correct. I'm stuck and...

J0nes1 by Explorer
  • 412 Views
  • 3 replies
  • 0 Helpful

Can’t upgrade online

My contract ends on the 25th of Feb 2024, 150 tell me I can upgrade anytime but the app says that I can’t upgrade now. Anybody experienced this?

Laeds by Visitor
  • 349 Views
  • 1 replies
  • 0 Helpful

How Long?

Anyone know how long the app and website going to be down for? It seems like everytime I have tried to get on them recently they are always down for maintenance? Thanks 

LauraC859 by Investigator
  • 462 Views
  • 3 replies
  • 0 Helpful

Give my son access to manage his device?

I have 2 sims on one family plan that I pay for, one for me and one for my son. My son wants to manage his device settings, but I don’t want to give him full access to my account. Is there a way to give him access to manage his device settings withou...

Gymguy by Visitor
  • 590 Views
  • 1 replies
  • 0 Helpful