Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
For months and months now, my app cannot tell me how much data I have remaining. It always says something like “Something went wrong. Please try again in a few minutes.”It’s been months! Is this a known issue? I’ve reinstalled/signed out so many time...
Hello I need to top up as the app is down
HiI got problem in my app I want order I phone 15 pro max What are the documents required of me for this and can I collect them from one of your branches in the city of Stock on Trend?
Hi,I'm trying to buy an offer i've seen in conjunction with BT for the Flip5 at £38 p/m but when I click through to add it to my existing EE account it just brings me back to the upgrade menu and shows 1 item in the basket. I then click the basket an...
I have paid my bill on the phone and it has nit put it self right
Trying to report a bug in the app. I can’t download invoices
The myEE app is without doubt one of the worst apps I've ever used from a mobile provider. There is always something wrong with the app/service. Currently I cannot access my plans and data. Instead I get a message from the control centre informing m...
Hi I'm trying to log onto my account to see my breakdown on my bill but I get logged on but won't let me go onto the bill as it just keeps trying to log on any help
How to remove safe search when I’m using safari
