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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 9705 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 23488 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 500548 Views
  • 0 replies
  • 12 Helpful

Free Samsung 6 watch

Hi,I have just purchased an s23 ultra and noticed there is a free Samsung watch offer. How do i go about claiming it?

Andydoug by Explorer
  • 481 Views
  • 3 replies
  • 1 Helpful

Data Gifting Not Working

Anyone else unable to gift data since yesterday? deleted and reinstalled the app still gives the errors message gifting failed 

G_J_W by Investigator
  • 469 Views
  • 7 replies
  • 0 Helpful