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I forgot my log in to get onto ee

Kaylouise02
Visitor

‎01-08-2024 12:18 PM

I have recently upgraded my phone and I have forgotten my log in to get onto my ee app to pay my bill I haven’t got a clue where to start to find it 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎01-08-2024 01:32 PM

Try using Fast Payment online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Chris_B
EE Community Star
EE Community Star

‎01-08-2024 01:42 PM

@Kaylouise02  Is that the PIN code to open the app or your account login information?   If it’s just the PIN code you can delete the app and reinstall it and set a new PIN code but you do need to know your account login password and email address. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.