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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 10812 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 24361 Views
  • 15 replies
  • 11 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 517725 Views
  • 0 replies
  • 12 Helpful

App not working

If you’re having trouble with the app or cant gift Data ? Try uninstalling the app and then reinstalling it. It works for me .. 

Me999 by Investigator
  • 296 Views
  • 1 replies
  • 0 Helpful

Tnt sport activation

Help please. Have tnt sports as an add on however I'm unable to set up an account to login. It asks for postcode and phone number. I enter both and it says invalid 

Allenmuir by Investigator
  • 581 Views
  • 4 replies
  • 0 Helpful

Resolved! Samsung Galaxy Watch 6 - S23 Ultra deal

I have purchased a new S23 today.  When asked about claiming for the watch, I was told to go to the Samsung website on the phone but after looking on the Community Topic board, there is information not about going to the Samsung website and that the ...

RobsterF9 by Investigator
  • 625 Views
  • 5 replies
  • 2 Helpful