EE app and website

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 616967 Views
  • 0 replies
  • 14 Helpful

My EE web - slow / non responsive

Anyone else getting a { "code" : 500", "message" : "GatewayTimeout" ? The  my EE website/dashboard is really really slow/non responsive; have tried the, clear cache & cookies, routine!

354- by • Star Contributor
  • 666 Views
  • 5 replies
  • 0 Helpful

Can't change password

Upon logging in I was asked to change my password, but when I try, I'm only halfway through typing my new password when the page refreshes and shows a message "Your password has been changed". Great, but that's not the password I chose because I wasn...

Issue with EE online store

Hi I'm having an issue with the EE shop on the app and on the browser, whenever I try to get a contract out online it lets me get to the part where you input info for the credit check but when I try to go further it shows a popup that says I need to ...

Change contact number

Hello I've recently just got ee and the app but my phone number is incorrect on the app and when I tried to change it it sent a pass code to that wrong number  how can I change it to my number?   Many thanksK

KTrow10 by • Visitor
  • 488 Views
  • 1 replies
  • 1 Helpful

Resolved! When will billing address change on monthly bill?

Hiya, New landlord has requested a secondary form of "proof of address" and has confirmed my EE bill would suffice. However, I have a bit of an issue as I am currently staying with friends short term (the intention was to flat hunt so no bills were c...

amyee94 by • Visitor
  • 1106 Views
  • 1 replies
  • 1 Helpful