EE app and website

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 602295 Views
  • 0 replies
  • 12 Helpful

Navigating from Community forums to My EE hyperlink

When I am on the EE Community and use the My EE hyperlink "header" (https://id.ee.co.uk/id/login), another webpage generates, on this webpage, it says "! We're unable to retrieve your account details right now log out and then log in again." The web ...

community-MyEE-header-banner.png person-identity-failed.png
354- by Star Contributor
  • 690 Views
  • 5 replies
  • 0 Helpful

New to EE but cannot add Mobile EE sim to mobile app

Hi I have been unable to add my EE sim as a product to the mobile EE app.I am stuck on getting a verification code sent to my mobile number.i recently got my old existing number transferred to EE which was transferred over successfully on 09.05.24. P...

Mushie88 by Investigator
  • 731 Views
  • 5 replies
  • 0 Helpful

How can the EE app be so terrible?

I mean seriously, do they just spend all thier budget on marketing?? The fact that to do half the things you need to do on their, it takes you out of the app on loads a webpage instead is really annoying, whats even the point of the app at that point...