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Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 589448 Views
  • 0 replies
  • 12 Helpful

Resolved! Data gifting?

How are we supposed to GIFT DATA to our family if we can’t use the app for a week ? 

Me999 by Investigator
  • 2884 Views
  • 13 replies
  • 2 Helpful

Error in ordering online!!!

I'm due for an upgrade, but when I tried to make an order online it gives an error ''We're currently experiencing technical issues which means we can't complete your order online right now.'' I tried to order different product and it give me the same...

Iinking products on EE app

I moved accounts from BT in September with new mobile accounts being set up first. Downloaded the app, as recommended, and managed the bills and things there. Then all the other stuff moved to EE, broadband and TV, and when I try to link a product I'...

Viniecon by Investigator
  • 1192 Views
  • 13 replies
  • 7 Helpful

User agreement on LG tv

When trying to agree to terms and conditions on tv it is saying a server error has occurred while downloading the User agreements.  I have been trying to do this now for two days, please help!!!!

Online upgrade/black friday deals page doesn't work

The EE upgrades page is poorly designted and doesnt function as is expected.The normal upgrades page is buggy logs you out then asks you to log back in, dont know why. then as you get to checkout it crashes. The black friday page is even worse it is ...

Logging out

Can't log out.  Log out is under profile section. Which wont load. So much for security. Site has turned into an irritating piece of junk. How do I log out?