Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Im the same, been needing to pay my bill for a week now and not able to on the app or online via chrome or edge. All I keep getting is, its not you its us, try again later.
How do I add
Before the last App update (4 March 24) both the App and texting AL to 150 gave the same data remaining ca 30GBAfter the App update the App showed ca 23GB remaining despite no use. So I texted AL to 150 which said I still have 30GB left. Uninstalled ...
When are EE going to sort their App and online service out. It has been months now and I still cannot use the app or access my account online. Whenever I try to it asks to link a device, if I do that it states that the device is already linked. I am...
How do I make myself the account holder
guys....... honestly what is wrong with this website... i can't see my orders. i can't load a bill on the app.. the page just keeps refreshing?????????? causes me so much stress .... i child of 10yr old could build a better site teeee end
Why did you make your website so horrible? It's slow and unresponsive. I'm on 130 wifi here. Links do not work. Pages do not load up. Bad experience.
HiI logged into my EE account but could not see any billing or any of my account details. Could not add a add- on etc. It shows an error message saying my request cannot be action and ask me call the customer service number 150.
After Chang to monthly planeIn the EE application the home is not open
