Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Been trying for months to access my account after switching to EE and finally found out how ! You need to register for account. You would think that you had an account wouldn’t you once you’re up and running and trying to speak, yes.actually speak t...
Anyone elses app not letting them see account ?
I have been trying to get through to speak to someone at EE all day today. Each time I get through to the menu of options and select broadband and then option 4 all I hear is “please hold” repeated on a loop. I have tried all the other options and th...
Please remove content lock
Live chat with EE
I have been trying to login to my account for the last few days using the app and the website and it comes up with there is a problem. I’ve tried using more than 1 phone so it’s definitely not the device I’m using. How long till this is resolved?
is anyone else encountering a page not found page when trying to view contract options? Every phone I look at lets me select the deal then when I try to check it out it says page not found??
Left EE & cancelled DD. As expected they contacted me for the amount. I tried for over an hour to get a copy of the bill to see what I am being charged for. ( I know the amount) This is impossible unless I agree to a letter which is charged for! I wa...
