Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Haven’t been able to access my account on line for 6 weeks now - apparently it’s a known issue for “some customers” - anyone else experiencing issues (and been able to resolve it)?
Hi.Is the EE app just for contract accounts? Ive bought just a SIM subscription pack and I don't see this order, or my balance?My account only shows personal details, nothing about an account number or mobile related details, which is what I was expe...
when I log into the ee.co.uk site I'm prompted to verify my account by clicking a link in an email that never arrives. The correct email address is shown, but as the mail never arrives I can't complete the verification. I’ve checked junk & pressed se...
Due to problems in moving from BT to EE I have ended up with two account numbers showing on line and in app.I can't find any way to remove the account that I don't need to see, any ideas? Also my phone data usage is not updating as the month progress...
Anyone able to update the punctuation for the thirty percent banner information; pay to paym!Thirty percent banner - payg to paym
Я забыла какие 4 цифры нужно ввести при входе в приложение?
Hi, my contract finished a few months ago and now if I wish to add my number to my wife's account, do I have to close my account or anything else? Or maybe EE will do everything for us.
App not working and hasn't been for months despite keeping phone and apps up to date with latest software.Can't access or via my bills. Can't see available upgrades. Website is exactly the same.Contacted customer services over a week ago and still no...
