Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I can only see my main mobile account on the EE app, the dropdown is not there to switch to managing my watch and mobile wifi accounts… I hope this issue is sorted soon it’s most annoying
i need add new pay as you go sim into my account
It is taking me 2/3 goes to log into the app then it won’t let me see any account details, bills, gift data or buy add ons.I’m out of data now and can’t gift through my other phone as I always do. I can’t pay my flexi plan as I pay by card through th...
Is anyone else struggling with the website for the last few weeks? I need to upgrade online because I have a friends and family code to use which only works online. But the website is CONSTANTLY crashing. It’s been weeks now - it’s not even accepting...
I have gone through the process on the App to link my mobile phone. After doing this it states I am already linked but it does not show up any information regarding my account or contract. Any help with rectifying this would be much appreciated
Has EE ever acknowledged that the upgrade button within accounts doesn’t work for some people? talking to various ‘EE guides’ through the help option on the app is pointless, they offer for me to upgrade through them, but I don’t know what I want, an...
Can anyone tell me if the phone line hours have changed, from 9pm to 6pm?
How do I access livechat ee have put the wrong address for dpd delivery I am absolutely fuming
Unable to increase my spend cap[mod edit to add title]
I've tried on both the EE app and the webiste but everytime I try to log into my account and upgrade it doesn't work. The app just says we "can't load this right now" and has done for the last week. The website just brings up a blank page once i try ...
