Support using EE to manage your account and check data on-the-go.
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I am writing in response to your recent text message regarding my new contract and arrival of new SIM card for my mobile phone.Unfortunately, I have yet to receive the new SIM card, and as a result, my old SIM card has been disconnected, leaving me w...
I’ve got a notification showing on the EE app and I can’t remove it, there’s nothing in the app I can do to remove it.I’ve turned off notifications and turn them back on again and this doesn’t solve the issue. I’ve removed the app and reinstalled and...
Hi. How do I change the name of the account holder on my phone number? Thank you
How do I turn off the age restrictions
I'm trying to use the EE app to order a new Sony TV but can't get app to tale osyment detail, so item won't appear i basket. Any help welcomed
How can you email inbox is full?? As a disabled customer email my preferred method of contact, but the email cannot send you to your inbox
Can’t wok out how you view or download a statement now??
I have been a broadband customer for 13 months, I am interested in getting a monthly SIM card but every time I try, it directs me to my account that says “hey {name} it looks like your account’s still being set up! I have tried on the app and differe...
I have purchased a 24m Sim Contract with EE through BT..I already had an existing EE account from when I had a EE dongle when my Sky went down but I’ve started this contract under the same email and details but when I log in to EE I only have the EE ...
Hello, im looking for assistance as my account seems to be stuck on the 'moderate' 13+ setting.I usually wouldnt' and do not care as it doesnt restrict anything I really care about but I am trying to enable an extension for safari on my phone however...
