Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Everytime i try to login to my EE account(different from this one) I get the following message. Due to recent activity with your account, we've blocked this attempt to sign in. Please try again later. If this continues to happen please contact us. p...
I have 3 numbers on my account. I am the Bill Payer for all 3 numbers.1 number is used by me. the other 2 are used by family members.How can I add family members to my account or how can the family members view/keep track of their usage?
What on earth is wrong with the EE website. So many times I login to try and service my account, look at my bill or like today when I receive a text to say I have a new document, so go read it....I then go to Plans & subscriptions and yet again get t...
Lost a line want replacement
You get so much money, your app is worthless.
Just got a new sim only from EE but got it through my partner’s account because she is long time customer and got 30% discount.Everything I’m reading online says I should be able to be added to the sim as a user so I can view data usage etc whilst sh...
Hi just upgraded my phone, a dumb question where do I find the upgrade/order documents in the app/website.
"There seems to be a problem... Sorry, we’re having a little difficulty right now. Try refreshing the page. You can still visit the other areas of EE." I've been seeing this message the past few months, i can't do anything except see how much my bil...
I just upgraded around 2 weeks ago to the Samsung 24s ultra. But unfortunately it changed to emergency calls only last Wednesday. I've spent several hours off my landline to EE since last week. I was sent out a new sim but same issue. I then spoke to...
Trying to us message us on the ee app and it just keeps loading. Has done all day. Anyone help!
