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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I've been trying to process an early upgrade for a few months but keep hitting the same problem.I can log in to my account just fine but when I click on the upgrade page I get "Unfortunately, we couldn't log you in, but you can still buy or upgrade -...
Hi, I joined EE broadband last month, because the whole package was what I wanted for the family.Setting up my account, ordering the broadband, getting it operational on the right day… all good Then I apply for EE ONE iPhone Works Package, and I get...
I was due a phone upgrade last month, I’ve tried several times to do this online unsuccessfully. The app logs me in but then when I select upgrade options it tells me it cannot log me in even though it is logged in as I can access everything else. Th...
I want to turn off content lock but everytime I click on the link it asks wat I want an it just keeps bringing me bak to this page can someone dxplain it z bit better instead of keep putting links up wat to do once u have clicked the link
How doi set up a eSIM for new york
My phone is connected to my wifi. I have scanned the barcode on the router and the app tells me i am successfully connected. I am unable to access the wifi controls no matter what. I have dialed 150 and selected broadband and EE keeps pushing me to l...
That chat on the app not working keeps loading
Hi, I'm trying to verify my mobile number but it keeps coming up with the above error message.My phone came yesterday and I got my old phone number onto the new phone with EE, texting NUMBER to 150 gives the correct number which I've been using but i...
I have a problem.EE has suspended my service. I am abroad. I now cannot call 150 or the mobile number provided by EE. The app live chat is not working. I have messaged EE via FB, Insta and Twitter with no reply, just the generic ' you can call on 150...
