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Why can't I see my bill online?

IHateThisPlace_
Established Contributor
Established Contributor

‎25-02-2025 06:09 PM

I've been trying for a few days to log on and see my bill but everytime I press the button to "view bill" it just sends me to a black screen saying that it can't be loaded. I've also tried texting 150 for my bill and gotten nothing from there as well. What is going on? 

0 Helpful
10 REPLIES 10
XRaySpeX
EE Community Star
EE Community Star
In response to IHateThisPlace_

‎26-02-2025 07:52 PM

Of course, they shouldn't! But you want to see your bill in the meantime, that's the way to get to it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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0 Helpful