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Community Activity
How do I no if my contract been accepted
I’ve had a confirmation email with a xko order number but no other emails thank you
Carrier update 64.1 ?
Hi,I have just sen a carrier update to 64.1. Looks like it’s added voice over 5G standalone. As not seen that other option/ changes. not sure if anything else ?Great to see this option, as not anything on other networks. thank you EE.
Zone 1 pass unlimited data?
Helloi am currently travelling in Montenegro and purchased the 7 day zone 1 pass for £25. Does this give me unlimited data like I get in the UK?
Issues using my phone in the UAE
Hi I’m currently on holiday in the UAE. As part of my mobile phone package I have the roaming add on. Normally I have no issues when travelling abroad but so far ive been unable to use my phone at all. The only way I can access is via the wifi and ev...
Full fibre cables cut liskeard two weeks
Our cables have been cut on land opposite our house two weeks ago. There are a number of houses with no broadband or Telephone connection, openreach keep sending engineers out but they can't repair it an engineer was due to call today but no show, on...
Resolved! How long will my order take?
Hi so I’m new to EE I did an order for the new Samsung s25 ultra on Saturday afternoon via the phone and they said it would be delivered to store for the next day (so Sunday) it’s only just been dispatched and now I can’t seem to track it anymore and...
Seprate esim and roaming on s22+
Hello, I've recently purchased a separate esim from a diffrent company that auto switches networks within the UK when I have bad signal.My issue is I have to have roaming turned on at all times to use this esim. I'm worried that I will get charged fo...
Topping up online. Why wont the bot allow me to do it?
I have tried using the EE site to top up my mobile today (Saturday at 1315) and it wont allow me to do it. When I get to ‘confirmation’ it does not respond. Why?
Upgrading
HiI have tried to upgrade my phone three times with 3 different models, each time it says order accepted, emails me an order number and confirmation then never appears, the tracking says its timed out and there is no change on the app, it just keeps ...
Xbox won’t connect to online services
Hii have just got EEbroadband but the Xbox can’t connect to online servicestatus always shows waiting for networking yet the console is connected to the internetUPNP switched on in hub router but the console states otherwise . I have reset this but ...
