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Unable to login to MyAccount

BabyB
Investigator
Investigator

So, I login and it asks me to confirm my number -  I enter my number and it tells me it's registered to a different email address (it shouldn't be!).

 

I'm not sure how to resolve,  any help? 

1 REPLY 1
Jon_K
Former EE Employee

Hi @BabyB.

 

I'd recommend getting in touch with our Customer Care team so they can help get this set up correctly.

 

They can access your account and link your number to the correct email address.

 

Jon