15-08-2022 07:35 AM
I cant log on the the new EE app, the screen goes black or says my account status stops me from viewing, then I try to log on the website and it says sorry you can't access. My account status is up and running and I'm up to date on bills. Anyone else have this problem?
15-08-2022 09:25 AM
Hi @Emma837
Welcome to the community.
I would recommend speaking to our Mobile Care team so that they can look into this for you.
Chris