Live chat

[Mdt765]

Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be more consistent. 

 Has this service now finished or is it available when suits ee?

[Louise1997]

1. Signal issues 

[Katie_B]

Hello @Louise1997. 

Welcome to the community. 

Are you experiencing signal issues in multiple places?

If you are only experiencing this in one location I would recommend checking our Status Checker for any known issues. 

Speak soon, 

Katie

[Shamszafar]

Hi

[Paula145]

Hi

[Ty63]

I have new contact won’t work 

[Leanne_T]

Morning @Ty63 

Thanks for coming to the community. 

How is the contract not working, are you unable to make calls and send texts? If so, are you in the UK or roaming? 

If you would like to contact us, our Contact Us page has ways to get in touch 🙂

Leanne.

[Lawar]

Hello, I have contacted you regarding the iPhone 17 Pro Max, but I already have a SIM card. I contacted you just for the phone. Please only send me the phone without the SIM card. This is my order code. Thank you very much.

[Lawar]

Hello, I have contacted you regarding the iPhone 17 Pro Max, but I already have a SIM card. I contacted you just for the phone. Please only send me the phone without the SIM card. This is my order code. Thank you very much.

[Lawar]

Hi

[Chris_S]

Hi @Lawar 

It's great news that you've gone for the new iPhone 17 Pro Max, It looks like an amazing phone.

As we don't have access to your account and order here in the EE Community, I'd recommend giving us a call so that one of our guides can help you further.

Chris S