Live chat

Mdt765
Investigator
Investigator

Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be more consistent. 

 Has this service now finished or is it available when suits ee?

55 REPLIES 55
Louise1997
Explorer
  1. Signal issues 
Katie_B
EE Community Support Team

Hello @Louise1997

Welcome to the community. 

Are you experiencing signal issues in multiple places?

If you are only experiencing this in one location I would recommend checking our Status Checker for any known issues. 

Speak soon, 

Katie

Shamszafar
Visitor

Hi

Paula145
Visitor

Hi

 

 

Ty63
Visitor

I have new contact won’t work 

Leanne_T
EE Community Support Team

Morning @Ty63 

Thanks for coming to the community. 

How is the contract not working, are you unable to make calls and send texts? If so, are you in the UK or roaming? 

If you would like to contact us, our Contact Us page has ways to get in touch 🙂

Leanne.

Lawar
Investigator
Investigator

Hello, I have contacted you regarding the iPhone 17 Pro Max, but I already have a SIM card. I contacted you just for the phone. Please only send me the phone without the SIM card. This is my order code. Thank you very much.

 

 

 

Hello, I have contacted you regarding the iPhone 17 Pro Max, but I already have a SIM card. I contacted you just for the phone. Please only send me the phone without the SIM card. This is my order code. Thank you very much.

Hi

Chris_S
EE Community Support Team

Hi @Lawar 

It's great news that you've gone for the new iPhone 17 Pro Max, It looks like an amazing phone.

As we don't have access to your account and order here in the EE Community, I'd recommend giving us a call so that one of our guides can help you further.

Chris S