10-05-2025 01:45 PM
Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be more consistent.
Has this service now finished or is it available when suits ee?
Solved! See the answer below or view the solution in context.
22-09-2025 09:38 AM
22-09-2025 09:44 AM
Hello @Louise1997.
Welcome to the community.
Are you experiencing signal issues in multiple places?
If you are only experiencing this in one location I would recommend checking our Status Checker for any known issues.
Speak soon,
Katie
26-09-2025 02:04 PM
Hi
26-09-2025 04:23 PM
Hi
27-09-2025 03:55 PM
I have new contact won’t work
28-09-2025 08:16 AM
Morning @Ty63
Thanks for coming to the community.
How is the contract not working, are you unable to make calls and send texts? If so, are you in the UK or roaming?
If you would like to contact us, our Contact Us page has ways to get in touch 🙂
Leanne.
28-09-2025 10:13 PM
Hello, I have contacted you regarding the iPhone 17 Pro Max, but I already have a SIM card. I contacted you just for the phone. Please only send me the phone without the SIM card. This is my order code. Thank you very much.
28-09-2025 10:14 PM
Hello, I have contacted you regarding the iPhone 17 Pro Max, but I already have a SIM card. I contacted you just for the phone. Please only send me the phone without the SIM card. This is my order code. Thank you very much.
28-09-2025 10:20 PM
Hi
29-09-2025 08:50 AM
Hi @Lawar
It's great news that you've gone for the new iPhone 17 Pro Max, It looks like an amazing phone.
As we don't have access to your account and order here in the EE Community, I'd recommend giving us a call so that one of our guides can help you further.
Chris S