10-05-2025 01:45 PM
Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be more consistent.
Has this service now finished or is it available when suits ee?
Solved! See the answer below or view the solution in context.
29-09-2026 01:42 PM
Hi @Samuel187,
Welcome to the EE Community
Our live chat is available for pay monthly customers via the EE app, login and select Help along the bottom, then talk to us and then Message us.
What is it you are needing to talk to someone about?
Alex