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Live chat

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Mdt765
Investigator
Investigator

‎10-05-2025 01:45 PM

Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be more consistent. 

 Has this service now finished or is it available when suits ee?

191 REPLIES 191
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Tumba1
Investigator
Investigator
In response to Tumba1

‎12-06-2026 07:18 AM

Hi

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Peter_W
EE Community Support Team
In response to Tumba1

‎12-06-2026 09:49 AM

Hey there @Tumba1 

You're currently posting on the EE Community.

This is a help forum where customers can pose questions to other customers and seek general advice. 

Whilst there is a presence of EE staff such as myself, it's primarily designed for customer to customer, and we don't access accounts here or offer live chat.

If you have any questions we're happy to see what we can do, or if you're looking for chat you can find this in the Help section of the EE app.

Peter

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