Live chat

[Mdt765]

Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be more consistent. 

 Has this service now finished or is it available when suits ee?

[Peter_W]

Hey there @Tumba1 

You're currently posting on the EE Community.

This is a help forum where customers can pose questions to other customers and seek general advice. 

Whilst there is a presence of EE staff such as myself, it's primarily designed for customer to customer, and we don't access accounts here or offer live chat.

If you have any questions we're happy to see what we can do, or if you're looking for chat you can find this in the Help section of the EE app.

Peter

[Ismet73]

Hi 

[Ismet73]

Hi i need help

[Peter_W]

Welcome to the Community, @Ismet73 

If you're looking for live chat, this is available for pay monthly mobile customers under 'talk to us' in the help section of the EE app.

We don't offer live chat or account access via these public forums, but if you have any queries we'll be happy to share some advice.

Peter