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Community Activity
Is it a scam?
I bought a phone card, but the number is already in use by someone else. I topped up £10, and the shop & customer service said they can't refund. I feel very helpless!
Disgraceful service.
I have made the switch from the old broadband to the new, requiring BT to come and install a new line. That part went ok. What did not go ok was someone not cancelling the old line resulting in nearly £70 aonth being taken out of my account for sever...
Making calls from Australia to uk
hi iam in australia and have a uk sim and i have the correct roaming pass, i got a message when i arrived saying "while you're here thanks to your roaming pass you can use your uk plan allowances" but when i try to call nothing happens no ringing sou...
Web Protect
Having problems connecting to web protect to turn it off. Keeps saying there is a problem and they are trying to fix it.
Can't connect to the TFL Wi-Fi in the London underground
Hello EE Community,I hope someone can help me. What am I supposed to do to connect to the London wifi Underground?If I select WiFi Extra or EE WiFi-Auto I am asked to insert:- Identity- Password- select a CA certificate (use system certificate) or (...
Resolved! Device plan Bills/Payments
Where can I view my 'Device' plan/bills on the app or online? When I go to the Manage Bills & Payments section, it only lists my 'Plan' bills/payments. I need to change the direct debit for my device. As it keeps coming out before pay day. I'd alread...
Roaming in us unable to make any calls.... says I'm not connected to a network.
I don't know if it's cause I got a new phone but I can't make any calls, says no network.. how can I fix this? My account is current and I have a roaming pass, so why is it I have no network?
Full works package not calling or texting UK
Hello, I'm took out a full works plan yesterday before I flew to Europe today, my 5g is working but I can't make calls or texts to the UK. It says "the mobile number you have dialed is not accessible from your mobile phone"Please get back to me yo he...
Returning EE Router
I’ve cancelled my EE broadband contract but not received the returns bag. Any idea how I can request this?!
Resolved! Re: Lost SIM card and request for replacement
Hello I just want requested another sim card because my sim card is lost the number SIM card I need is thank you [mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]
