Live chat
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16-11-2023 11:30 AM
where’s the live chat gone from the account when you go contact us it only gives me “call us” can someone explain to where it’s gone all of sudden as I need to speak to someone.
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30-05-2024 06:24 AM
Roming
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30-05-2024 07:33 AM
Hi @Ermir1
Are you abroad at the moment and have no connection?
Do you have a pay as you go or pay monthly account?
Leanne.
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28-06-2024 12:32 PM
Hello help me i cannt call anyone no one can call me , just internet is working?
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28-06-2024 12:51 PM - edited 28-06-2024 12:52 PM
Welcome to the EE Community, @Heranbarwari 🙂
You can access live chat by tapping the help icon at the bottom of the screen in the EE app.
James
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30-06-2024 09:52 PM
Hello how can I get someone to chat to on line
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30-06-2024 09:58 PM
Hello how can I do a online chat
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01-07-2024 01:53 AM
@Garyhadigate696 : If you are on contract, Live Chat will be found under the Help section of the MyEE app.
For what do you need it? Perhaps we can help if your query is not a/c specific.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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17-07-2024 04:00 PM
Hi I have lost my sim n I need 6 digits to activate my digital Sim card and I’m not in UK at the moment I’m abroad. I was wondering if you can help me thank you.
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17-07-2024 04:39 PM
Hi @Foysol_12
Welcome to the community.
The SIM activation isn't likely to go through until you're back in the UK. Have you reported the SIM as lost?
Chris
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03-08-2024 11:23 AM
Hi
