I Can not login to my account

[Kenneth51]

I can not login into my EE account 

[Chris_B]

@Kenneth51   What error message are you getting?    Is your email and password that you are entering correct? 

[Kenneth51]

I can not login to my EE account on iPhone 7 how’s come 

[Leanne_T · Accepted solution]

Hi @Kenneth51

What happens when you log into your My EE account? 

Are you logging into the app or online account? 

Leanne.

[Kenneth51]

Yes I am login EE app to my EE account 

[Leanne_T]

Hi @Kenneth51

What happens when you log in? Do you get an error message? 

Can you log into your My EE account online? 

Leanne.