How do I access online chat

[BODOG]

Monthly
Sent from my iPhone

[Leanne_T]

Hi @BODOG 

Have you spoken to our mobile guides and been advised of the bill amount? 

Can you access chat if you log into the EE app and go to the Help section? There should be a message us option if available 🙂

Leanne.

[suraiyapatel]

My online account is not working.

[suraiyapatel]

Hi

[suraiyapatel]

I tryed so many time.

[suraiyapatel]

 

[James_B]

Hi @suraiyapatel,

Welcome to the EE Community. 🙂

What action does the error message ask you to take?

James

[sudar77]

Account is suspended and letter says to call 150 but I cant as it takes you through to the payments menu and stuck in a loop. How do I get arround this? As I cant seem to find the online chat

[Leanne_T]

Hi there @sudar77 

Thanks for coming to the community. 

To discuss the letter you have received and the account, please call us on 07953 966 150 and the team will help you further. 

Leanne. 

[kamal00]

Hi