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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 608347 Views
  • 0 replies
  • 12 kudos

Resolved! Contact a human

WHY CAN I NOT TALK TO A HUMAN. I AM TIRED OF GOING THROUGH PRESS ONE FOR THIS TWO FOR. I AM LOSING TH E WILL TO LIVE. IF I COULD TALK TO A HUMAN ONE MINUTE WOULD DO. ARE ALL MOBILE COMPANIES SO UNCARING OF CUSTOMERS THAT THEY HAVE SUCH DODGY SUPPORT?...

Resolved! Mobile app

I am having problems loggin to my mobile app. I have tried uninstalling and reinstalled the app 5 times. I have also tried resetting my password and given security codes to sign in yet when I try it on my mobile app it stops me getting in then return...

DJGAZZA by Established Contributor
  • 141 Views
  • 9 replies
  • 0 kudos

Resolved! How do I view my account details on the website?

I was transferred to EE from Plusnet yesterday. I'm trying to view my account details/plan details etc. on the website.When I select "broadband > manage my plan", I'm presented with:-We can't load this right nowThere's a problem getting the informati...

FoxRadio by Investigator
  • 79 Views
  • 5 replies
  • 4 kudos

Resolved! Unable to link products to my online account

I am trying to link products to my account online - Broadband and TV. Every time I try to do this I get an error message asking me to try again later. I keep coming back to try again later and it does the same thing.I have put my account number in - ...

Emma485 by Explorer
  • 508 Views
  • 5 replies
  • 1 kudos

Resolved! Verify a new ID

Hi,on the app i verified my id about a a year ago, but now because my passport expired it says i need to verify a new id, but how can i do that when it doesnt give me an option to reverify it 

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Samlo by Investigator
  • 3030 Views
  • 23 replies
  • 2 kudos

Hi

I am here with ee for last night 1 year. I really enjoyed with them.