EE website abysmal

miikepend
Investigator
Investigator

‎01-11-2024 01:45 PM

It is truly abysmal. It must be the worst website I interact with. Even the simplest of things causes it to crash or just freeze. Just tried ordering a watch for my daughter and after I paid the upfront fee using PayPal it returned me to the EE website where I was asked what kind of business I was. I'm not a @#!&8ing business just a normal user logged into my personal account. Right at the bottom was a message saying the store wasn't working right now but our engineers are on it. What a joke that is!

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎01-11-2024 03:00 PM

Hi @miikepend 

You can call 150 and order. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Debbie_G
EE Community Support Team

‎01-11-2024 05:36 PM

Hi @miikepend.

Thanks for coming to the community.

I'm sorry to hear about your experience when trying to place an order. I recommend getting in touch to speak with our team over the phone if you continue to experience issues, they will be happy to help you with this.

Debbie