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New to full fibre

I had the full fibre hardware installed today but it is connected to my original BT hub ( I wasn’t sent a new EE router) , should it be working because at present, it isn’t! ( the hub is constantly flashing purple) . The engineer said wait 4 hrs, I’m...

SIM Order

so i need to wait a week or so to get a sim? can i cancel better off getting one from the shop..

Apple Activiation Lock

Hello!One of our work mobiles has been locked out and we need to unlock it with apple, however apple are requesting proof of purchase for it.The phone is on a 24 month contract and they won't accept proof of contract. Any ideas on what I can provide ...

Resolved! EE Gamecard wrong PIN

I received a text this morning with a Gamecard voucher number and PIN code. It says that the PIN code is wrong... i could try 9999 different combinations until i get it right, but is there an easier way? I have emailed the 3rd party company, but no r...

EE not understanding consumer law

Has anyone else had an issue with EE not understanding the UK Law on the sale of goods and being fit for purpose. This includes any inherent faults that require a replacement of product.  I have been speaking to an adviser who kept promising to get a...

Promised speeds not being met

I understand your concerns. My experience with the transition from BT to EE has been similarly disappointing. And now i am with them until like 2k26 

Daz_01 by • Investigator
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  • 5 replies
  • 1 Helpful

Waiting on HR reference

Hi there, I've been waiting on my reference for a while after contacting HR through email but haven't heard anything back for quite some time now. Is there any alternatives that I can do as I would need the reference for my new upcoming job

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