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Set Up Home Phone Adapter

BT inform me that I am to be connected to Digital Voice in about a week's time. My router is a BT Smart Hub 2 with a green port for digital phones. I received an EE Home Phone Adapter. On separate occasions, I made attempts to set up the adapter by p...

New Voice Mail Message

Guys,I hate the change made to the Voice Mail Message left by callers. When you list now you have to wait for the phone number of the caller to be read out by the system. This burns more time listening to your voice mail.  

Resolved! Re: Unable to see any billing or statements

I changed from BT broadband to EE in April 1924 and have been unable to access my on line account ever. Message says “not your fault, it’s ours. We are working hard to solve it”. Really? Now middle of October and still not paid anything. If I had not...

Tonyrex by • Contributor
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  • 27 replies
  • 4 Helpful

Change provider

I had an EE representative at my house recommending I change tv and broadband provider from Sky to EE. I explained I was still in contract with Sky, but the EE rep assured me this would not be an issue and they would see to the whole process and pay ...

Nic1283 by • Visitor
  • 0 Views
  • 0 replies
  • 0 Helpful

Resolved! Sony unauthorised payments

Looks like this is a problem with Sony taking money via EE has anyone ever been refunded as EE say it’s not their problem basically and to contact Sony can’t get passed the BOT with Sony as I don’t have an account any help appreciated as we have had ...

Cakey1975 by • Valued Contributor
  • 14005 Views
  • 94 replies
  • 44 Helpful

Poor EE Wifi

We recently have switched to EE from BT and the results are poor.My pc is hardwired into an EE extender disc which came with the hub, however I still experience high levels of Jitter, Unstable Ping and Packet Loss. I have high download speeds however...

EE disconnected and unhelpful

Here in Herefordshire, for the past few days, EE mobile phone signal is very week, drops calls, disconnected, callers cannot hear me,  and all manner of issues. When I use the mobile to call my landline, the landline display says call withheld and wh...

ML58 by • Investigator
  • 64 Views
  • 5 replies
  • 1 Helpful

Resolved! Dodgy EE Smart Hubs?

Is there a history of dodgy firmware on some of the most recent hubs sent out?Been with BT for years with no issue, but was offered the chance to upgrade to Full Fibre with EE as the BT contract would expire later this month. Openreach engineer came ...

Roaming Incoming Calls outside EU

Hi Community, I made the mistake of swapping my mobile device within my home country, causing alot of Mobile Banking disruption. Old phone is formatted and my bank is trying to call me but I'm not on a roaming plan nor have an active Subscription. An...

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