Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I noticed my Dropbox uploads were slow, so I did some digging. I have a couple of tools that show me the upload speed for each connected service. Although my line tests at ~8Mbps (via an online tool, or direct from the router's built-in test), no ser...
Hi,Can anyone tell me the minimum speed guarantees for Fibre max 300? I seem to recall a long time ago it was in the product pages of the main site but ee.co.uk is very difficult to use and extract info from.ThanksDac
Wanted to check if anyone has experienced the following issue.I am on a G.Fast broadband connection where I am usually able to achieve download speeds of 150 Mbps and upload speeds of 30 Mbps. My main PC is connected directly to the EE Smart Router w...
Hello has anyone been having issues with the broadband because i pay for super fast fibre and constantly the WiFi signal keeps going down sometimes for 5 minutes sometimes for over a hour especially when it's raining heavily outside what do I do i do...
My broadband have been off now for 3 days I’m not sure why because I’m not due to pay my bill till the 7th and it’s got red on my broadband
2 days with Broadland dropping out, this is NOT how you keep customers, worst of all your damn bots bring back real human beings.
What are acceptable speeds ?I am getting download 0.07mb/s and upload of 0.29mb/s EE tell me this is best I can expect
Been having issues for weeks with broadband had a engineer out last week, who said all fixed it stopped working again and rang EE Monday they booked another visit for Tuesday and nobody turned up but internet was back on now today no internet again t...
Hi all,So im moving in with my partner this month and i have a 24 month contract for the broadband currently running with over a year still to go, now i cant transfer it to the new address as she already has broadband and is also with EE is there a t...
We are pensioners and do not have mobile phones. There is an ancient fault on BT cable in our area. Open Reach were working opposite our home yesterday. Today our phone won't work, all you get is really load static and hurts your ears. Can't phone EE...
