Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I moved from BT broadband to EE Fibre in approx August 2022 after finding a deal on the EE app. I called EE and arranged for the new broadband to be set up. At no point was I told to cancel the direct debit to BT and I was under the impression that t...
I placed an order to migrate from BT FTTC to EE FTTP on the 5th of March, order to be completed for both FTTP and EE TV on the 14th March up until today it was showing as confirmed for that date between 8am & 1pm for an engineer visit. Now 2 issues ...
I have broadband through them with goes down constantly, they offer an engineer and all they do is a speed check and tell you "it's working fine" Sure when it works, it works, when it's down you can't get online to DO a speed check.... because the ...
How do I change me date to pay my bill
Very similar. Promised seamless transition: instead extra unexpected equipment and now lost all Discovery Channels dueto App issues! Apparently EE and BT cannot cope with someone using same email for both! **bleep**? Informed it will take two worki...
I have tried for a couple of weeks now and keep getting the same errors when I try login to the app, it tells me to login, set a pin the usual , and then I get smacked with this So i go to the website, try to login and get smacked with another err...
Don’t take EE broadband really rubbish. don’t waste ur money
Hello, can you help me with a problem? My house's power was turned off for 30 minutes, and then when the internet router in the house came back on, it stopped working. Can you help me somehow to get it working?
Hi ... I have just renewed my contract with EE was a BT FTTC customer and I will be getting FTTP on the 26/03/25 . I just wanted to check/make sure that Openreach can place the ONT where my router is currently in the hall way and place the wire from ...
Hello, I have made several calls to EE customer service to try and get my BT landline ported to my new EE digital service, moved from BT to EE on 05/02/25 and asked to keep old landline number (which I’ve had for fifty years) was given a temporary di...
