Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have recently installed a new EE router and 3 mesh boxes around my property to get good wireless coverage. I have now reinstalled my Sonos S1 kit , 4 items , including a Connect plugged into the router which feeds the other items on Sonos own wire...
My broadband was changed to a different person's name. Due to this I have had to make a new broadband contract because its illegal fkr then to change it back. Now after months I am being chased with end of contract payment which every CS person tells...
We joined in August from BT, where the parental controls were brilliant. We are still battling with EE because the app won't connect to the router, so we can't use the controls at all. The various people at EE we have spoken to have delayed and placa...
After being with BT for ever and having to change to EE for my broadband I have to say what an awful app it is. Half the time it doesn’t work, show's limited parts when it does. Been unable to pair devices to the app, says it takes up to 7 minutes to...
Hi,I moved over to EE Full Fibre in April of this year and have a Smart Router:With kiddo getting older I want to start utilising parental controls, but logging into the router just tells me to download the app, which has no parental controls in it o...
ok so i am moving to the flat next to me but can not take my 1.6gb connection with me i was told 2 options first you would have to sign up to bt and the speed will be 18-36mb i was getting that 12 years ago other option was cancel contract and move i...
Tonight my EE Smart Hub is not recognising itself and is masquerading as my (old) BT hub.Have to put in its name & pw. What is happening?
First of all I'm using the EE smart hub plus.I'm trying to open port 80 so I can expose my local web server to the internet and I'm following the procedure of going to advanced settings > firewall > portforwarding then from there I am entering the IP...
Hi allI will be moving from temporary (living with family) accommodation to a new (to me) apartment in just over 2 weeks. I have selected the broadband and TV packages (Full Fibre 500 Essentials & Big sport TV with Now TV add-on) that I want and am h...
Having just transferred from BT having had HALO 500+ with a WiFi Disc & Hybrid Connector. Are these returned with the Hub?If not can they be used with my EE Super Hub Plus?
