Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Wondering if anyone can assist please.Since getting Heatmiser smart heating controls a few years ago, which consist of a Heatmiser NeoHub, that connects directly to my EE router with a ethernet cable and a wireless Heatmiser thermostat, I have been f...
We are due to switch over from Sky tomorrow, just wondering how easy this is and do we have to do all the connecting of phone, tvbox, wi-fi hub. I presume we get an email saying the wifi is active as I can't switch it off as I work from home. It wa...
New just moved home and haven’t got broadband yet, I was sent the smart hybrid connect but the line at the bottom aren’t going white or centre purple, just flashing green and lines aqua? Any suggestions? Thanks
Upgraded to a new broadband speed this morning. Does anyone know how long it takes to become active.
My Smart Hub Pro Hub Manager is showing a wireless device with an IP address of 0.0.0.0, lease expired and a Mac address which I can't knowingly tie to any device on my network. Router restart doesn't get rid of it.Any thoughts? Apologies if this is ...
I had EE broadband installed just under a fortnight ago and since then have had no landline phone nor wifi calling nor the EE TV package working. I have been told there is a fault on the line and also that the line is not faulty. I have been told t...
Do EE automatically send a bag to return old equipment as I can’t see anywhere to apply for one
7th Feb 2025 I phoned EE to order EE Broadband, EE TV Big Sport (with Apple 4K box and Mini Box) and to move from Sky Broadband.10th Feb phoned again as I received no order confirmation. I was told that the order was stuck and they would resolve it11...
I wonder if anyone has found a way to get reasonable levels of service from EE.i recently switched from BT tonEE, paying extra for their new router and extenders. The broadband went down a weeks ago and I cannot get it fixed.when I call I get told i...
