Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
LOS light is solid red. I don't have a mobile phone, and it will not let me complete the network tests without supplying one. Wont let me book any sort of repair either.
Not even 24hrs with switching to EE broadband and TV and we have not been able to watch a full programme without the Internet connection dropping out. 7times last night and 3 times in the last hr this morning! Kids are going crazy as they can't game ...
HelloI've recently joined EE broadband and I've opted in for the wifi enhancer for game and work mode. I've got wifi 7. When I log into the app it gives me the option to set up the wifi enhancer, but when it gets to where i run the ping optimiser, it...
My router suddenly stopped working and is now flashing aqua. Until today, it was solid green and worked just fine. I've tried resetting the router, disconnecting it and reconnecting it, etc. Nothing's worked. Does anyone have any advice.
Hello everyone,I am a newbie here and I really hope someone can help.Today after many years of waiting we finally got FTTP from EE after switching from FTTC with BT previously. On my old setup, I had the BT Smart Hub 2 as the modem and had my TP-Link...
HelloI have just ordered the 1.6Gbs broadband. I was told they couldn’t add on a TV package and that once the kit arrived and activation has taken place I can then phone up and add-on the TV.I read on another older post that you can’t get TV with the...
I've moved broadband and TV from Sky to EE, but not 100% sureI previously had an EE mobile SIM but due to network coverage at locations I was regularly visiting, I moved to another provider and took my number with me.Fast forward to April this year. ...
My new phone contract cancelled within 4 days as I could not make or receive a phone call within the 4 walls of my house, and waited over a week for a broadband package to go live only to find out after multiple live chats through the app and over 4 ...
Hello All,Unfortunately I have been having a nightmare trying to apply the EE Corporate Pricing Discount for the broadband services. From the PerksAtWork website, I navigate to the link they provide. This takes me to the EE Home Broadband page. I the...
I have recently switched my BT contract to a full works EE contract with broadband, mobiles & TV (& currently wishing I hadn’t) The EE TV is nowhere near as good or easy to use as Sky but more of an annoyance is that our WiFi seems to keep dropping o...
