Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by Grand Master
  • 40627 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by Grand Master
  • 73844 Views
  • 7 replies
  • 12 Helpful

Resolved! Broadband upgrade

Hi All,I rrecently moved into a new build bungalow. I have EE broadband at 11 mb. I would like to upgade to a higher speed but comparison sites state I am limited to  11 mb. when I use my neighbours address He can upgrade to 67 mb according to compar...

jjm1972 by Visitor
  • 278 Views
  • 1 replies
  • 1 Helpful

Very unstable broadband

Hi, our broadband has been very unstable since yesterday evening, even before the storm came in.The hub seems to connect well and doesn't seem to disconnect from the network, but it keeps cutting out connections on various devices including mobile ph...

Hamlet by Contributor
  • 379 Views
  • 1 replies
  • 1 Helpful

Broadband renewal

My Broadband & Phone is up for renewal we have ADSL 72mb and to be honest the router i(black one) sub-par always has been to the point i had to get a second router to get a better signal..getting better speeds! tried all the channels etc still slow s...

Theguru1 by Investigator
  • 324 Views
  • 5 replies
  • 0 Helpful

can't find contract expiry date

I tried the advice given here: Click on my plan, then details, but there's no mention whatever of the date my contract begins or expires - everything else is there, cost per month, etc and I've clicked on everything else, but not a word about contrac...

brinysea by Explorer
  • 1210 Views
  • 6 replies
  • 21 Helpful