Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Since going from BT to EE I don’t know how I can access my bill to view?
I’ve been having massive latency issues for about 5 months. Started off with sky, moved to bt and was then moved to ee (against my choosing) by bt. My internet spikes almost every day and makes it unusable for gaming, work calls, streaming videos, es...
I currently have a FTTP connection with a BTW reseller/Openreach Network. I connect via a Fritz!box (Wifi6) with a Fritz!WLAN mesh, and I have static IPs (v4 and v6). My VOIP connection is with AAISP.I am thinking of moving to a 900Mbps service whi...
Hello Alli have a query and i hope someone has the solution.Ive called the help line and it sends a text for me to reply FAULT etc, but it doesnt find a "problem" with the service....Essentially the issue is:Latency Spike - Since the upgrade from Ful...
I'm due to go back to BT on 4th March as I now qualify for a BT Essentials Package. However, my current EE landline went dead on Friday, the day my mum went into hospital, and I gave my landline number to them not realising that the landline was dow...
Since updating my old BT hub to a new EE hub we have had nothing but issues. Television freezes with bright flash of light on screen. The new digital phones I got from BT do not seem compatible that I have had to ask they stop my phone service. they ...
I have just noticed that on my broadband profile page my date of birth is incorrect. Why I cannot fathom! There seems to be no way for me to correct it so how can it be changed please?RegardsGerald
Good morning writes because my landline does not work and I have it for many years. Please help
Having problems with my broadband connection.Can't get any help as the text it sends me, it fails to reply everytime I try to send the FAULT reply.How do I get in touch with EE, as this is not working. No option to speak to someone directly.
This morning EE booked an engineer visit for tomorrow as they thought they could not fix my broadband speed On checking after the call it had been resolved. Ive tried phoning 150 and freephone number but the option to stay on the call to speak to som...
