02-11-2023 11:39 PM
Been having issues for weeks with broadband had a engineer out last week, who said all fixed it stopped working again and rang EE Monday they booked another visit for Tuesday and nobody turned up but internet was back on now today no internet again the router flashing amber tried everything it’s a joke!. Iv had enough I need the internet for working at home!.
03-11-2023 01:01 AM
@Kirst-b1988 : Welcome to EE's Home Broadband Forum.
Have you just joined EE BB or were you already with EE BB?
What does it say after you log into the router:
Obscure your names & any digits in the BB Username but post the 1st 2 parts of the (Broadband) IP address. This might tell us at which stage EE have got to.
Is this for ADSL BB or Fibre? Which router, BrightBox 1 or 2 or Smart Hub?
Does the landline phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?