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plus net to ee broadband with home phone

rmgl
Visitor

Plusnet has transferred me over to ee broadband that has resulted in my home phone now being connected to the new ee router ...but now I've lost the use of my  extension phone !  how is this progress . any help on how to get the extension phone linked to the one phone socket allowed by the router please ?

 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

@rmgl : You need a ATA adapter plugged into a mains socket remote from the router. It communicates with the router by DECT. See Set up and use a Digital Home Phone Adapter

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

@rmgl : You need a ATA adapter plugged into a mains socket remote from the router. It communicates with the router by DECT. See Set up and use a Digital Home Phone Adapter

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Jones01
Contributor
Contributor

If you've got full fibre you can use the old BT master socket to feed your extension(s). It's best to cut the redundant BT copper cable where it comes into your house first, being careful not to short out the cable internal wires.

Then connect the phone socket on the router to the BT master socket and your extension sockets should work as they did before.

If you want a phone connected to the router socket as well, you'll need to use a BT double phone socket adapter.